Mr. Wang, a consumer in Jiangsu, bought what Dong Yuhui claimed was "100% wild sea-caught" prawns in the "Oriental Selection" live broadcast room, but he found that these prawns were actually farmed. After the complaint was fruitless for half a year, Mr. Wang chose to sue "Oriental Selection". On the evening of March 15th, Sun Dongxu, CEO of Oriental Selection, responded in the live broadcast room: "Oriental Selection, as a company, will actively solve problems. Thank you for your criticism and tolerance, and we will continue to work hard and move forward. " He said that there is a problem with the company, please don’t attack the anchor individual.
Consumers suspect false propaganda.
Oriental selection:weAlso cheated by the supplier
According to a report on the 14th of Jiangxi Taicheng, on June 14th, 16th and 17th, 2022, Mr. Wang ordered the same frozen shrimp in the "Oriental Selection" live broadcast room three times, with the trade name:White shrimp in Santa, Ecuador, the price is 139 yuan and the weight is 1500g g.
Mr. Wang said that on June 14, 2022, when the Oriental selection anchor sold this shrimp, he introduced the shrimp.100% wild, the fishing area is Ecuador., as indicated in the product details page."Fresh sea catching Pacific prawns"When the shrimp arrived, it was also marked "100% wild" on the box.
Image source: @ 中中中中中中中中中中中中中中中中 screenshot
Later, Mr. Wang found that Dong Yuhui, the anchor with the goods, also introduced the shrimp during the live broadcast. "100% wild".
Mr. Wang said that at that time, the Oriental selection live broadcast room claimed that this was an imported seafood product, so according to the regulations, the packaging box of this product must have Chinese and English labels. However, the "Ecuador White Shrimp" he received was packaged twice, and this label that should have been there was not attached.The "Chinese and English label" mentioned by Mr. Wang is actually the "instruction manual" of each imported aquatic product.
After the complaint was fruitless for half a year, Mr. Wang chose to sue "Oriental Selection". After the prosecution, Dongfang selected the team staff in the live broadcast room and took the initiative to find Mr. Wang, expressing the hope to handle the matter through consultation. The staff of the "Oriental Selection Live Studio" responded: We found that this supplier (Langhaiqing flagship store) was short of weight and weight, and prawns were mixed with shrimp, and then they blacked out the "Langhaiqing flagship store". Dong Yuhui really said 100% wild in the live broadcast room.But we were also cheated by the supplier.
People’s hot comment: Oriental selection, to choose the real one!
On March 15th, People’s Daily Online commented that Oriental Selection, as a "new recruit" selling goods live, is quite popular both inside and outside the industry. The transformation of New Oriental is not easy. After some twists and turns, it can achieve a lot of achievements, and it has also been praised by many people as an inspirational role model. However, it is undeniable that it is not easy to build a signboard, but it is possible to destroy a signboard overnight. As some netizens said: "Reputation is hard to come by, and it is sold and cherished." Oriental selection, if you want to really choose, you should also choose the truth, which is the foundation of your career.
A lesson worth learning from some criticized live broadcast incidents in recent years is that because the goods brought are inconsistent with the claims, they have been questioned by consumers, thus their reputation has been ruined and even they have been sued. It is a tragedy to bring goods like this, which is a disaster and a fire, and it is not worth the loss. Specific to the selection of the incident in the East, how the real situation needs to be verified, whether there is any false situation, and we should not listen to the facts and take the court ruling as the standard. What is certain is that the public hates fakes, hates false propaganda of anchors, and hates being cheated, so they can’t touch the red line.
Dong Yuhui responded to the hot search for corn prices, "the grain hurts the farmers."
The last time Dongfang Selection was listed on a hot search due to the problem of carrying goods was in September 2022, when it was questioned that "851 pieces of corn were sold from 6 yuan to 8 yuan". Dong Yuhui’s phrase "cheap grain hurts farmers" was understood by some netizens and calmed a potential public opinion storm.
Like the previous "high-priced corn" incident, Weibo netizens have different views on this incident. Some said that the products were removed from the shelves immediately after the problems were found in Oriental Selection, and the processing speed was still quite fast. But more netizens think that since it is "selection", then "selected?" Hey? " Others share shopping experiences that were not so good once.
Comprehensive from: national business daily, China Fund News, @ People.com Review.
Editor: Gao Xin
Editor: Zhang Songtao
Audit: Feng Fei