China News Service client side Beijing September 8th (reporter, Wu Tao) to take a taxi friends attention, according to the rectification measures announced by Didi, 8, Didi in express, privileged, special car and other network about the car business trial operation of the whole recording function.
Only the Didi owner APP automatically opens the whole recording.
The reporter learned from Didi that it is very simple to open the recording. On the driver’s side, the driver only needs to update to the latest version of the Didi owner APP, open it and click to get out of the car, follow the corresponding recording authorization prompt, read the corresponding rules, and click Authorize to open it with one click.
In this mode, during the itineraryThe Didi owner APP will automatically start recording.Together with the whole route platform monitoring, we build a driving environment for drivers and passengers.
On the passenger side, passengers need to update to the latest version of the Didi Chuxing APP. Before calling Express, Privilege, Carpool or Minibus, click Authorize according to the corresponding recording authorization prompt, read the corresponding rules, and click Authorize to open it with one click.
In the mode of passenger authorization and one-click opening, it is also during the itinerary.The Didi owner APP will automatically start recording.…
According to Didi, the recording function is automatically turned on after authorization, and online car-hailing cannot be used normally without authorization.
Users hold different opinions on the whole recording
Regarding Didi’s rectification measures, especially the trial operation of the whole-process recording function, many netizens said, "I think it is very useful, so that drivers do not dare to talk nonsense" and "recording makes bad people afraid".
According to media reports, online about car, verbal sexual harassment has occurred. In the previous incident of the flight attendant hitchhiking murder, the suspect had a verbal sexual harassment complaint record before the incident.
There are also netizens who think, "The recording is only for evidence collection. For example, if the driver or passenger harasses the other party, there can be recording as evidence. As for the death, the recording is not very useful."
Some netizens are worried that the recording will reveal personal privacy. Didi stressed that turning on the recording function is carried out under the premise of encrypting and saving data and protecting the privacy of drivers and passengers.
Didi’s new round of rectification
According to the rectification measures announced by Didi on the 4th, between 23:00 on September 8 and 5:00 am on September 15, Didi will also suspend domestic late-night taxi, express, Uber, Privilege, carpooling, special car, and luxury car services from 23:00-5:00.
"The problem lies with us. Competitiveness has overshadowed our original intention. The development model of running wildly has long planted hidden dangers, and the improvement of the internal system cannot keep up with the scale expansion." On the 7th, Cheng Wei, the founder and CEO of Didi, issued an internal letter saying that profit is by no means the most concerned goal of Didi. Didi will insist on low-margin operations and invest more income in safety and experience.
The reporter noticed that the current security measures for online car-hailing have indeed increased significantly compared to the original.
After the flight attendant was killed in May, Didi cancelled the personal label evaluation function of the ride, and opened a special project to rectify the discrepancy between people and cars; in addition, the driver of the express car and the special car must carry out facial recognition verification before leaving the car every day; cross-city ride drivers and passengers need facial recognition before receiving orders.
After the murder of the Yueqing girl, Didi tried to record the whole process; the original "emergency help" function on the passenger side was upgraded to "one-click alarm"; the driver side strengthened safety tips and conducted safety knowledge assessments before leaving the car every day, and the driver passed the order.
Didi also promised to invest the best resources in the customer service system, and the self-built customer service team will increase to 8,000 by the end of the year.
Can you guarantee the safety of passengers?
Can Didi’s above measures ensure the safety of passengers? "Although some people question the safety of internet travel, we still see a much lower crime rate than the traditional taxi industry and a 100% detection rate." Cheng Wei said in an internal letter that in 2017, the incidence of platform accidents fell by 21%.
On September 1, for Didi’s previous apology, the WeChat official account of the Ministry of Transportation issued a document saying that although the apology was long overdue, it was still a little gratified, and it also showed that Didi had begun to reflect.
However, the Ministry of Transportation also said that the measures on safety and security in the apology letter mainly focused on product upgrades, system function optimization and police-enterprise linkage when passengers have personal safety problems, but did not mention key issues such as how to "operate in legal compliance and strengthen source safety."
Cheng Wei said in the internal letter that every day, Didi customer service handles 2.10 million inquiries and complaints into the line, including 10,000 many emergency help; every day, the access moderation platform will 40,000 more unqualified applications outside the threshold.
The reporter noticed that since the murder of the Yueqing girl, many places have put forward rectification requirements for Didi, requiring that passenger safety be given top priority and the main responsibility be implemented; stop accessing non-compliant vehicles and personnel, and remove all non-compliant vehicles and personnel on the platform. (over)